LocPic

Operating Guidelines

These guidelines are established to ensure that all users and map owners (hereinafter collectively referred to as "Users") can use the map-based SNS service "LocPic" (hereinafter referred to as the "Service") safely and comfortably. By using the Service, you agree to comply with these guidelines.

1. Purpose and Philosophy of the Service

The purpose of the Service is to "connect regional charms and people's experiences through maps, creating new discoveries and interactions."

We aim to form a healthy community where users can share information with peace of mind and enrich local society.

2. For All Users

Your posts and interactions enrich this Service. Please adhere to the following principles and act with good judgment:

  • Courtesy and Respect: Respect other users and strive for constructive interaction.
  • Accurate Information: Ensure that the information you post is as accurate and truthful as possible.
  • Respect for Rights: Do not post content that infringes on the rights of others, including copyrights and portrait rights.
  • Privacy Consideration: Do not disclose or pry into the personal or private information of other users without permission.

3. For Map Owners

Map owners are key players in information dissemination and community management within their respective areas/content (hereinafter "Owner Maps"). We ask for the provision of beneficial information and sound community management.

  • Accurate and Up-to-date Information: Strive to keep the information on your Owner Map (name, location, services, benefits, etc.) accurate and current.
  • Fulfillment of Benefits: When a user meets the conditions for a benefit, provide it promptly. You may not refuse to provide it without a valid reason.
  • Fairness: Do not unfairly favor or discriminate against specific users.

4. Responsibilities and Obligations of Map Owners

Map owners have the following responsibilities in managing their communities:

  • Monitoring and Action: Constantly monitor user posts within the Owner Map to ensure they do not violate these guidelines or the Terms of Use. If a violation is found, take appropriate measures such as hiding, deleting, or correcting the post.
  • Troubleshooting: If a dispute arises between users within an Owner Map, provide support to the extent possible to achieve an amicable resolution.
  • User Consideration: Respond sincerely and politely to user inquiries and avoid direct conflicts on the Service.
  • Compliance: Ensure that activities within the Owner Map do not fall under "Prohibited Acts." Encourage users to comply with these guidelines as well.
  • Reporting: Promptly report to the System Provider (Manufac Co., Ltd.) any serious violations or troubles that are difficult for the map owner to handle alone.

5. Prohibited Acts

The following acts are strictly prohibited for all users. If such acts are confirmed, measures such as deletion of posts, suspension of account, or forced withdrawal may be taken:

  • Acts that violate laws or public order and morals.
  • Infringement of rights (property, intellectual property, privacy, portrait rights, etc.) of other users, map owners, or third parties.
  • Slander, threats, or discrimination against others.
  • Posting sexual, violent, or hateful content, or other inappropriate materials.
  • Disclosing personal information (name, address, phone number, etc.) without consent.
  • Impersonation of other individuals or organizations.
  • Spamming (excessive advertising, unnecessary messaging, etc.).
  • Fraud or suspicious solicitation.
  • Interfering with the operation of the Service.
  • Unauthorized use of the Service's functions or data.
  • Excessive advertising or affiliate links contrary to the Service's purpose (unless permitted under specific plans).
  • Inappropriate solicitation or content targeting minors.
  • Making false reports or notifications.
  • Any other acts deemed inappropriate by the Company.

6. Handling of Content

6.1 User-Generated Content

Photos, text, and reviews posted by users are public information. Enjoy expressing yourself as long as you do not violate the "Prohibited Acts." Users bear all responsibility for their posted content.

6.2 Map Owner Content

Ensure that information and benefits posted on Owner Maps are beneficial to users. Map owners are responsible for the accuracy, legality, and timeliness of their postings.

6.3 Deletion and Correction of Content

The Company reserves the right to delete, correct, or hide content that violates these guidelines or the Terms of Use, or content deemed inappropriate, without prior notice to the map owner.

7. Privacy Protection

The Company appropriately manages and protects users' personal information based on the separately established Privacy Policy.

Please refer to the Privacy Policy for details on the collection, use, and third-party provision of information.

8. Response to Reporting (Role of the System Provider)

To ensure safety, the Service accepts reports regarding inappropriate content or behavior.

Primary Response

In principle, the map owner of the respective Owner Map will handle initial responses to inappropriate posts or troubles.

Reporting to the Company

If a map owner fails to respond or if a user is dissatisfied with the response, the user may report directly to the Company using the "Report Account" or "Report Post" functions. Please report promptly in cases of serious violations, human rights abuses, or violations by the map owner themselves.

Whistleblower Information

Information about the person reporting will not be disclosed to the reported user.

Company's Action

Upon confirming a violation through reports or internal monitoring, the Company may take measures (deletion, suspension, etc.) regardless of the map owner's status. The Company will take appropriate actions in accordance with relevant laws, such as the Provider Liability Limitation Act.

9. Disclaimer

The Company shall not be liable for any damages incurred by users or third parties arising from the use of the Service, except in cases of intentional misconduct or gross negligence by the Company.

The Service is provided "as is," and no warranty is made regarding its completeness, accuracy, or fitness for a particular purpose.

The Company is generally not responsible for damages resulting from a map owner's acts or omissions.

10. Operating Organization

The Service is operated by Manufac Co., Ltd. We take user feedback seriously and strive to provide a better service.

11. Changes to the Guidelines

The Company may change these guidelines at any time without prior notice.

Changes become effective once they are posted on the Service.

12. Contact Information

For questions regarding these guidelines or other inquiries, please contact us via the in-app inquiry form or the inquiry page on our website.